Help & FAQ

Common questions and support resources

Getting Started

How do I create an account?

Click the "Sign Up" button in the navigation and enter your email address and a password. You can start playing immediately after registration.

Can I try before signing up?

Yes! Click "Play Demo" to try Recall PowerUp without creating an account. Your progress won't be saved, but you can experience the full game.

What devices can I use?

Recall PowerUp works on any modern web browser—desktop, tablet, or mobile phone. No app download required.

Gameplay

Which level should I start with?

We recommend starting with Level 1 (2 shapes) to get familiar with the game. Move up when you can consistently complete rounds without errors.

What do the different visual modes mean?

Visual modes change how shapes appear—solid black, outlined, colored, or patterned. "Mixture" combines all modes randomly. Different modes exercise different aspects of visual recognition.

How is scoring calculated?

You earn points for correct answers, with bonuses for speed and accuracy. Higher difficulty levels award more points per correct answer.

Account & Subscription

How do I reset my password?

Click "Sign In" then "Forgot your password?" Enter your email and we'll send reset instructions.

How do I cancel my subscription?

Go to your account settings and click "Manage Subscription." You can cancel anytime and retain access until your billing period ends.

Still Need Help?

Contact us at recallpowerup@designsforstrongminds.com and we'll get back to you within 24 hours.